Sample terms, written for a fictional restaurant. A real restaurant adapts them to its own situation and has them checked.

Terms for groups and long tables

They apply to requests for 13 people or more and to agreed menus. For tables of up to 12, a table request is enough.

Last updated: 16 October 2026

1. Request and confirmation

You make the request by phone or email. The booking is confirmed when we reply by email or text message with the day, time, number of people and menu.

2. Menu

The menu must be agreed no later than seven days before. Please tell us about allergies, intolerances and meat-free dishes by the same deadline: after that we will do our best, but we cannot guarantee it.

3. Number of people

Please give us the final number no later than two days before. We charge for the confirmed number. Extra guests are welcome if there is room.

4. Cancellation

Cancellation is free up to seven days before.

From six to two days before, we charge 30% of the agreed menu for each cancelled guest; after that, 50%. We never charge for drinks.

If we cancel, for example because of a breakdown or a severe weather warning, we charge nothing and suggest another date.

5. Bad weather

When it rains, we serve in the fireplace room, which seats 24. For larger groups, we decide together the day before whether to confirm or move the date, at no cost.

6. Payment

You pay at the end, in cash or by card. One bill or separate bills: tell us beforehand so we can prepare them. We do not ask groups for a deposit.

7. Cakes and drinks brought along

You may bring a birthday cake: let us know beforehand and we will serve it. Wine and drinks come from our cellar.

8. Applicable law

Swiss law applies. The place of jurisdiction is the seat of the business, subject to the mandatory place of jurisdiction for consumers.

Questions

Call us on 091 000 00 00 or write to info@grotto-trelumi.example. The group menus are on the Groups and parties page; how we handle data is on the Privacy page.